Return Policy

All sales are final. No refunds or exchanges.

Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Use of Our Site and Improper Activities

You may only use the octobersveryown.net website for personal shopping purposes.  You may not transmit, post, publish, reproduce, or otherwise upload or distribute information or other material which is protected by copyright, or other intellectual property right or otherwise use our site in a manner which is contrary to law, including the posting or transmitting of any information or software which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is the property of October’s Very Own Merchandising and is protected by Canadian, United States and international copyright laws. You may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with octobersveryown.net. Any other use of our website, including reproduction and internet links, is strictly prohibited without our prior written permission.

“October’s Very Own”, the octobersveryown.net domain name, the logos, graphics and button icons used on our site and all graphics and designs shown or displayed in our merchandise including the “October’s Very Own” designs and OWL designs are trademarks and of October’s Very Own IP Holdings used under license by October’s Very Own Merchandising. 

Secure Processing

Octobersveryown.net uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy

Octobersveryown.net respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Please allow up to 5 additional business days on top of delivery times for order processing and verification.

Any orders placed on the weekends or holidays will be processed on the next business day.

Please visit our Shipping Page for additional information for estimated delivery times.

Unfortunately once an order is submitted, changes can not be made. Please carefully review your order and read/agree to our Terms prior to completing your purchase.

Our customer service team aim to respond to your concern as quickly possible. Please allow 24-48 hours for a representative to contact you.

During releases, please anticipate a slightly longer response time. To avoid any confusion and added volume, please refrain from sending multiple emails regarding your request.

Unfortunately, we do not merge orders. Multiple orders will be shipped separately.

We accept ApplePay, GooglePay, original Visa, MasterCard and American Express credit cards. Unfortunately, we do not accept PayPal, Visa/MasterCard Debit or any other prepaid credit cards at this time.

Please contact your financial institution or credit card company for further assistance as this error cannot be resolved on our end.

May we also suggest trying a different web browser — i.e. Safari or Google Chrome, etc.

We require that your billing and shipping address match as an additional step to prevent credit card fraud.

Due to high traffic, occasionally items may be sold before our web store inventory can be adjusted. Full refunds will be issued for items we cannot fulfill. We apologize for any inconvenience this may cause.

Orders placed by customers residing in Canada will be charged in Canadian Dollars.

That is correct. We are not responsible for any import/customs and/or duties & taxes applied to your order.